Short description: A Live Help chat system featuring monitor your visitors, proactively open a chat session, multiple chat sessions, referer tracking, page view tracking, multiple operators, canned responses/images/URLs, multiple departments each with different icons, leave a message.
Homepage: http://www.craftysyntax.com
Version: (2.13.1)
Disk space: 3.8 MB
Auto-Installer: Fantastico
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Short description: Very powerful all-in-one help center including Live Help, Support Tickets and FAQ. Features include unlimited operators/departments, monitor visitors, initiate chat, collect visitor's information, track visitor's footprint, autosave chat transcripts, canned messages, leave a message, auto-assign tickets to operators, unlimited FAQ topics.
Homepage: http://www.helpcenterlive.com
Version: (2.1.2)
Disk space: 4.64 MB
Auto-Installer: Fantastico
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Short description: A Support Tickets system featuring email piping, pop3 login, unlimited email addresses, admin/staff/user panels, avoid autoresponder loops, limit maximun tickets user can have opened, accept attachments and limit size, pager alerts for admin.
Homepage: http://www.osticket.com/server
Version: (1.3.1)
Disk space: 0.4 MB
Auto-Installer: Fantastico
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Short description: A simple, one-admin Support Tickets system featuring self-registering, emailing to admin, attachments.
Homepage: http://phpsupporttickets.com
Version: (1.9)
Disk space: 0.41 MB
Auto-Installer: Fantastico
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Short description: A Support Tickets system featuring multiple email addresses, admin/staff/user panels, canned responses, HTML tags support, email limit on a per user/day basis, attachments.
Homepage: http://support-logic.com
Version: (1.2)
Disk space: 3.13 MB
Auto-Installer: Fantastico
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